Faster, Smarter Service for you...

At CXM, our goal is to provide the absolute best customer experience possible. We understand that when support is required, you generally need help right away. In addition to contacting our Technical Assistance Center by phone, we’ve also created a support portal that makes it easy for you to log support requests online and monitor the progress of open tickets.

To reach our Technical Assistance Center please call: +1.866.400.4296

or submit an Online Support Request.

CXM ConnectWise Service Cloud Customer Support Portal

The CXM Support Portal:

With access to the portal you can:

  • Open or update tickets from any browser or device.

  • Receive a ticket number without calling CXM Support.

  • Review progress and resolution on all tickets.

Many times, our engineers can complete diagnostics and even resolve issues without your involvement.


Access to the CXM Salesforce Service Cloud is available to all CXM customers. To request credentials, please call 1.866.400.4296.


The CXM support team is always available to answer questions

or assist with training as required.