UNIQUE CXM BENEFITS
Your business is unique.
Your call recording should be, too.
Many organizations require custom features that aren’t available in off-the-shelf call recording platforms. You'll find most providers are incapable or unwilling to do custom programming for your needs. But CXM Professional Services will gladly customize your system.
Browser based. Available everywhere.
CXM runs natively in the most popular web browsers. We support Chrome, Edge, Firefox, IoS & Android.
Better price. Faster response.
CXM pricing beats our nearest competitors out of the box and offers low Total Cost of Ownership (TCO). And CXM empowers our sales experts to simplify the contracting process, requiring fewer approvals, and responding within hours, instead of days or weeks.
Easy ownership and scalability.
Low training costs.
Our intuitive interface, industry leading maintenance program and easy scalability simplify ownership. Unlimited admin and end-user training keeps training costs low.
Built-in Call Sampling.
High-dollar savings on Speech Analytics.
Speech analytics are paid for by the hourly quantity of agent-talk time processed. Your organization can save BIG by having CXM automatically provide a representative sample of calls rather than every call. It's a CXM exclusive that can save you thousands.